Privacy Policy

Such information may be recorded for the purpose of processing and receipting a donation, distributing a donation to a funded charity or designated charity, recognizing a contribution, understanding donor interest and demographics, subsequent United Way of Thunder Bay fundraising campaigns, or responding to your information requests.

We respect the confidentiality of your personal information. We will not provide or share this information with third parties unless:

  • You authorize us to share the information,
  • Sharing the information is necessary to process a donation, for example, to process a credit card transaction, or
  • We are required by law.

We protect personal information from loss, unauthorized access, modification or disclosure through secure computer systems and document handling. Our office is protected by a security system and all outdated personal information is shredded on site.

You may request access to your personal information held by United Way of Thunder Bay and you may inquire as to how this information is used and to whom it is disclosed. If you establish that this information is incorrect in any way, we will take reasonable steps to correct it. United Way of Thunder Bay strives to ensure that the personal information we hold is accurate, complete and current.

Please direct any inquiries to United Way of Thunder Bay at (807) 623-6420 or email@uwaytbay.ca 

Our Commitment to Accessibility

United Way of Thunder Bay is committed to making our district a great place to live for everyone. We want our community to be accessible and inclusive for all.

Our goal is to communicate effectively with persons with disabilities in a manner that takes into account special needs and unique circumstances, including the use of assistive devices.  We are working toward ensuring that our communications policies, practices and procedures are consistent with the core principles of independence, dignity, integration and equality of opportunity.

This is an ongoing process, and we welcome your comments and suggestions regarding the accessibility of our communications initiatives, especially our web site.

If you would like to give us feedback or would like more information about our accessibility policies, please contact us at email@uwaytbay.ca


For more information about accessible communications and the Accessibility for Ontarians with Disabilities Act (AODA), please visit www.mcss.gov.on.ca or www.accesson.ca.

Where to get help

AODA Accessible Customer Service Policy

Donor Bill of Rights